Insights

Essays on how work actually happens.

Longer reads on ownership, collaboration, leadership and behaviour at work, each with its sources.

Nothing fails. Everything just takes longer, costs more attention, and needs someone to chase it.

By the time a project is in trouble, the behaviour that put it there is a great deal older than the problems it is producing.

Engagement scores tell you how people feel about last quarter. Behaviour shows what next quarter is being built from.

When the first draft of the thinking is free, the scarce behaviour becomes knowing which draft to trust.

Patterns are not personality traits held by many people. They are local adaptations that turned out to work.

One asks who someone is. The other asks what happened. Only the second points to something specific.